Privacy Policy

Last updated: January 2026

Welcome to The Pickle Yard. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information necessary to operate our pickleball booking services efficiently and securely.

Personal Information

When you book, register, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and service address

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full payment details. Payment methods include:

  • WooCommerce checkout
  • PayMongo (GCash, Maya, bank transfer, credit card)
  • PayPal

All payment transactions are handled by their respective secure gateways.

Automatically Collected Information

We collect certain information automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and booking activity
  • Cookies and usage data

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Confirm reservations and send service updates
  • Communicate with you regarding inquiries or support
  • Improve our website, services, and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure website security

3. Cookies and Analytics

Cookies

The Pickle Yard uses cookies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze traffic and usage patterns

You can choose to disable cookies in your browser settings, but some features may not function properly.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google may collect anonymized data such as pages visited, session duration, and device type. This data is used solely for analytics and performance improvement.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

  • Payment processors (WooCommerce, PayMongo, PayPal)
  • Website service providers and hosting partners
  • Government or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to personal data
  • Regular system updates and monitoring

While we take reasonable steps to protect your data, no system is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill booking and service purposes
  • Comply with legal, accounting, and regulatory obligations

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights (Philippine Data Privacy Act)

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Object to processing under certain conditions
  • Request deletion or suspension of data processing
  • File a complaint with the National Privacy Commission (NPC)

You may exercise these rights by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

9. Children’s Privacy

The Pickle Yard does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

The Pickle Yard
📧 Email: pickleyardph@gmail.com